It goes without saying that the events of the last few weeks are unprecedented. The COVID-19 impact on the sports world and the world at large have not been experienced before. Here at KrackWins, we want you to know that we are doing everything we can to make sure our valued users are taken care of during this break in the action.
To that end, your subscription tier status (Basic, Standard, Premium) remains as-is in our systems and will remain so until sports resume. If you want to avoid renewal charges, then you will need to cancel through the Apple App Store or Google Play. Once sports resume, we will work with you to ensure that your access to our picks is working and you are well taken care of. In the interim, please keep your app updated as we release new versions.
We always are here at [email protected] to assist you, so please reach out with questions. We wish you and your loved ones good health and look forward to normal life resuming sooner rather than later.