It’s easy! Go to the App Store (iOS), Google Play (Android), or krackwins.com to download the app. Once downloaded, open the app and follow the instructions to create an account. You now are a free, registered user with access to exclusive content and one pick per week for a month. You can view and purchase packages on the app or on krackwins.com.

If you purchased a package on the krackwins.com website via PayPal, we will reach out directly via email to make sure you get your picks. If you have any questions or for some reason have not heard from us after purchasing via PayPal, please let us know at help@krackwins.com.

Username and password information is CAPS sensitive, so please make sure that you are entering information correctly. If you still have trouble, please email us at help@krackwins.com. If you receive an IP address error message, it means that you have attempted too many failed logins and cybersecurity measures have kicked in. The issue will resolve within an hour.

No problem. Just email us at help@krackwins.com and we will reset it for you.

If you want to cancel, you will be charged for the last entire month that you purchased without a refund (eg. paid June 15th to July 14th, cancel on July 3rd means no further charge on July 15th). You will have to cancel through your phone/App Store/Google Play. We do not have the ability to cancel for you. If you purchased via PayPal on our website, you can go to PayPal and cancel your auto-renewal before the next month charges occur.

If you purchased a package on the krackwins.com website via PayPal, all billing will go through your PayPal account.

If you purchased through App Store or Google Play, you will need to contact them. If you purchased on the website via PayPal, then we can help. Just email us at help@krackwins.com

Krackman always is looking for an edge across a variety of large and small market sports for sides, totals (half and full game), props, teasers, and futures. His action is close to daily, year-round. Our Premium package offers Krack’s full-slate of advantage plays. You can see the various package options on krackwins.com or in the app.

.If you are not receiving pick notifications, you should first check to make sure that have enabled app notifications. You can do that in your phone settings or go to your Plays tab and click the gear icon in the upper right hand corner. All your active picks also should be listed in your Plays tab. You also should make sure that you have the latest version of the app installed on your device. Finally, please log out and log back in as a final self-help step.

If you have notifications on and still do not receive picks OR do not see them on your Plays tab, please email us at help@krackwins.com.

We take pride in creating a truly unique, exceptional experience for our users. Your feedback always is welcome at help@krackwins.com.